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Last updated: 12 September 2026

1. What we collect

  • Account data: name, email address, phone number (optional), username, password (stored hashed) and date of registration.
  • Transaction data: deposits, withdrawals, wallet addresses, bets placed and their results, bonuses received.
  • Technical data: IP address, device and browser type, pages visited, time zone, and cookies (see below).
  • Verification data: identity or age documents if we ask for them.
  • Support data: messages you send us through live chat, email or support tickets.

2. Why we use it

  • To run your account, accept bets and pay winnings.
  • To verify your age and identity and to prevent fraud, bonus abuse and money laundering.
  • To meet legal obligations and cooperate with regulators, payment providers and sporting integrity bodies.
  • To protect our customers and our platform (security monitoring, rate limiting, bans).
  • To send you service messages about your account. Marketing emails are sent only if you opt in, and every one has an unsubscribe link.

3. Who we share it with

We share only what is needed with: our cryptocurrency payment processor (to process deposits), our hosting and email providers (to run the service), and authorities where the law requires it. We never sell your personal data.

4. Cookies

We use strictly necessary cookies to keep you logged in and remember your preferences (for example your time zone and odds format). We do not run third-party advertising cookies. You can delete cookies in your browser settings; the site will still work but you will need to log in again.

5. Retention

Account and transaction records are kept for as long as your account is open and for five years afterwards, as required for anti-money-laundering and accounting purposes. Support conversations are kept for two years. Technical logs are kept for 90 days.

6. Security

All traffic is encrypted (HTTPS). Passwords are hashed and never stored in clear text. Access to personal data is restricted to staff who need it. No system is perfectly secure, so please use a strong, unique password and enable two-factor authentication in your account settings.

7. Your rights

You can access, correct or ask us to delete your personal data, object to marketing, and receive a copy of your data, by emailing management@fuzo365.com. We may need to keep some records for legal reasons even after a deletion request; we will tell you what and why.

8. Children

Our services are for adults aged 18 and over only. We do not knowingly collect data from anyone under 18 and will close any such account immediately.

9. Changes

We may update this policy; the current version is always published on this page with the date above.

Fuzo365 Support
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